What are the delivery charges?

We provide free shipping within India. To ensure the safe delivery of your product, we have partnered with the best courier providers. For any orders below INR 50000/, we have partnered with

1. Delhivery,
2. DTDC
3. Blue Dart
4. SpeedPost through Indiapost for Remote areas where other couriers do not offer services

 

For Order Values above INR 50000/-

1. Sequel Logistics (Require ID Verification)

All our shipments are insured and shipped through proper quality and security checks before dispatch.

 

Do you ship internationally?

Currently, we are not accepting International Orders

 

What is the dispatch time for my order?

The following table highlights the dispatch time for the different orders:

For Loose Gemstones with Free ISO Certificate	Next Day Dispatch
For Loose Gemstone with additional Certificate	As per time required for additional Certification (Generally between 3-8 business days depending upon chosen certificate)
For Studded Jewelry (Designs Available on Website)	Will be dispatched after 3 business days from placing the order
For Studded Jewelry (Custom Design)	Custom Designed Studded Jewelry takes 5-12 business days to dispatch, depending upon the complexity of the design

 

How long does it take to deliver my order?

We have partnered with the best courier service and ensure the timely delivery of your order. Our courier partner usually takes 3 to 7 days to deliver the product from the date of shipment. After placing the order, you will get all the details regarding the same. You can easily track the order with the tracking number.

For any issue or query related to shipping and tracking, you can directly reach us through Call or Whatsapp at +91-7300003076 or initiate a live chat on the website.

 

How can I track my shipment?

You can track the shipment online. Once the order is placed, you will get a tracking ID. The details for the same will be shared over the mail and your registered mobile number. Using the tracking ID, you can easily check the status of your order.

 

Are there any hidden costs ?

No, there are no hidden costs. All costs are mentioned on the website.

Also understand that for Gold Rings / Pendants / Jewelry, we take only the advance amount and final amount can be calculated on the basis of final weight of the jewelry once it is ready. Remaining amount thus will be communicated to you after sharing the picture, Video and weight of the jewelry with proper calculation.